RETURNS

Please contact info@sesinko.com to check if your item is eligible for return and for return instructions. Draw, raffle, and special releases are final sale and cannot be returned. Items sent back without a return authorization will be denied. 

Once we authorize the return, please send back items in new condition (with original box, tags, accessories) within 7 business days of the original shipment along with the original packing slip included in the package. Customers will be charged a 10% restocking fee for all returns. Shipping and handling fees of the original purchase are non-refundable and the customer is responsible for shipping charges when making returns. Please advise us of the tracking information of the return package once available.

We reserve the right to reject returns which do not comply with our return policy. Returns that do not respect our policy may be sent back to the original shipping address at our discretion.

REFUNDS

Refunds of the merchandise value short of a 10% restocking fee will be charged back to the original form of payment used for purchase once the item has been received and new condition has been verified. Once your refund has been processed, a refund confirmation will be sent to the email address provided at checking out. Your financial institution may require additional time to process the refund to your account.

EXCHANGES

We do not offer exchanges. If you want the item you purchased in a different size or color, you will need to place a new order and return the unwanted item for a refund.